Hedef Kitle:@0.140536:0.859149:0.221063:0.859149:0.221063:0.827817:0.140536:0.827817:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
Yönetim, Pazarlama & Satış :@0.140536:0.889274:0.343782:0.889274:0.343782:0.855112:0.140536:0.855112:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
 :@0.181218:0.889274:0.185211:0.889274:0.185211:0.855112:0.181218:0.855112:0.000000
 :@0.327568:0.889274:0.331561:0.889274:0.331561:0.855112:0.327568:0.855112:0.000000
Yöneticileri ve Ekibi:@0.140536:0.918809:0.282330:0.918809:0.282330:0.884647:0.140536:0.884647:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
 :@0.181218:0.918809:0.185211:0.918809:0.185211:0.884647:0.181218:0.884647:0.000000
Süre:@0.503338:0.859149:0.535760:0.859149:0.535760:0.827817:0.503338:0.827817:0.000000:0.000000:0.000000:0.000000
2 Gün:@0.503338:0.889274:0.546520:0.889274:0.546520:0.855112:0.503338:0.855112:0.000000:0.000000:0.000000:0.000000:0.000000
Eğitmen:@0.734634:0.859149:0.794940:0.859149:0.794940:0.827817:0.734634:0.827817:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
Dilaver ALTUN:@0.734634:0.889274:0.839099:0.889274:0.839099:0.855112:0.734634:0.855112:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
EĞİTİMİN İÇERİĞİ::@0.369282:0.282105:0.474714:0.282105:0.474714:0.254775:0.369282:0.254775:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
- Tanımlar ve kavramlar:@0.369282:0.317658:0.480446:0.317658:0.480446:0.295704:0.369282:0.295704:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
- Şikayet nasıl yönetilir?:@0.369282:0.340630:0.481256:0.340630:0.481256:0.318676:0.369282:0.318676:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
 :@0.463016:0.340630:0.465678:0.340630:0.465678:0.318676:0.463016:0.318676:0.000000
- Müşteri penceresinden şikayet etme davranışı:@0.369282:0.363602:0.594530:0.363602:0.594530:0.341647:0.369282:0.341647:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
- İşletme penceresinden şikayet etme davranışı:@0.369282:0.386573:0.592598:0.386573:0.592598:0.364619:0.369282:0.364619:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
- Etkin şikayet çözümü:@0.369282:0.409545:0.474871:0.409545:0.474871:0.387590:0.369282:0.387590:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
- Çatışma yönetimi:@0.369282:0.432516:0.458311:0.432516:0.458311:0.410562:0.369282:0.410562:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
 :@0.390646:0.432516:0.393308:0.432516:0.393308:0.410562:0.390646:0.410562:0.000000
 :@0.442920:0.432516:0.445582:0.432516:0.445582:0.410562:0.442920:0.410562:0.000000
- Müşteri ilişkileri:@0.369282:0.455488:0.451566:0.455488:0.451566:0.433534:0.369282:0.433534:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
- Müşteri memnuniyeti için ne yapmalı?:@0.369282:0.478459:0.558428:0.478459:0.558428:0.456505:0.369282:0.456505:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
 :@0.475652:0.478459:0.478314:0.478459:0.478314:0.456505:0.475652:0.456505:0.000000
- Konu içinde ve geçişlerinde ilgili alıştırmalar ve:@0.369282:0.501431:0.596750:0.501431:0.596750:0.479477:0.369282:0.479477:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
 :@0.548126:0.501431:0.550788:0.501431:0.550788:0.479477:0.548126:0.479477:0.000000
uygulamalar:@0.369282:0.524403:0.428227:0.524403:0.428227:0.502448:0.369282:0.502448:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
Müşteri  odaklılıkta  müşteri  şikayetleri  ve  müşteri :@0.051912:0.599290:0.308511:0.599290:0.308511:0.577336:0.051912:0.577336:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
memnuniyeti  yönetiminin  öneminin  anlaşılmasının :@0.051912:0.621277:0.308464:0.621277:0.308464:0.599323:0.051912:0.599323:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
 :@0.112127:0.621277:0.114789:0.621277:0.114789:0.599323:0.112127:0.599323:0.000000
 :@0.148816:0.621277:0.151478:0.621277:0.151478:0.599323:0.148816:0.599323:0.000000
sağlanması:@0.051912:0.643264:0.104587:0.643264:0.104587:0.621310:0.051912:0.621310:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
MÜŞTERİ ŞİKAYET :@0.051909:0.294728:0.221278:0.294728:0.221278:0.251456:0.051909:0.251456:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
YÖNETİMİ:@0.051909:0.339028:0.146082:0.339028:0.146082:0.295756:0.051909:0.295756:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
EĞİTİM TÜRÜ::@0.051909:0.474663:0.135007:0.474663:0.135007:0.447333:0.051909:0.447333:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
EĞİTİM KODU::@0.051909:0.518965:0.136388:0.518965:0.136388:0.491635:0.051909:0.491635:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
EĞİTİMİN AMACI::@0.051909:0.563267:0.155238:0.563267:0.155238:0.535938:0.051909:0.535938:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
DIŞ EĞİTİMLER:@0.139728:0.473934:0.223932:0.473934:0.223932:0.447589:0.139728:0.447589:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000:0.000000
KGE14:@0.140110:0.517725:0.177051:0.517725:0.177051:0.491379:0.140110:0.491379:0.000000:0.000000:0.000000:0.000000:0.000000
63:@0.941697:0.962907:0.954795:0.962907:0.954795:0.944481:0.941697:0.944481:0.000000:0.000000